Finally got to a mall on Deepavali. This is One Utama, and this is the directory.
Basically how it looks like and how you're supposed to use it. Looks pretty simple. I like the simple black and geometric shapes. looks sturdy enough.
Side view (literally! D: can't rotate it ) Looks sleek,slim and ergonomic. then again, maybe not so ergonomic. Look how far she has to bend over to use it. Maybe they wanted it accessible to kids (or short people like me)?
Evidence of it being kid-friendly
Strategically placed by the escalators. Stands out well thanks to the red sign up there. It's like a mini bus stop. Also helps if the location the user is looking for is situated a floor above or below.
The cursor followed my fingers!
And if you didn't see this coming, service unavailable. guess the system was down.
This page was supposed to be a search engine to search for specific shops. But as technology would have it, it is not without flaws. System failure with no backup renders this directory pretty useless.
What else I didn't like about it :
It can only be used by one person at a time, which is quite inconvenient if there are other people who need to use it. If it's really busy with tourists, then they would have to line up.
i couldn't take a picture of the back of the setup because it was placed right against the railing. If it has screens on both sides, or at least a full non-interactive, non digital list of outlets, more people can use it at one go. Also, a non-digital directory would be a good enough back up should the system crash like it did today.
Overall a stable,safe design with minor flaws.
